Our Store Policies

  • We offer a 30-Day Satisfaction Guarantee. If you are unsatisfied, we will replace or refund your purchase. Reach out to us via our Contact Form to learn more.

  • Per our 100% Satisfaction Guarantee, you can return your item to us for any reason within 30 days. We want you to be happy with your Desktop Tranquility items and will go above and beyond to ensure your satisfaction.

  • You have until we ship to cancel your order. We recommend letting us know within 24 hours if you would like to cancel your order, otherwise, we cannot guarantee that it hasn’t already been shipped out.

  • You can expect your order to ship out within 48 hours unless we notify you otherwise.

    We ship primarily via USPS; however, if you would prefer that we ship via either FedEx or USPS, we’ll be happy to assist. However, there will be an additional cost.